Adult & Elderly

Supportive Home Care Program

Supportive Home Care provides services to low income ($913.00 or under for 2015) individuals who are elderly or have a long term physical disability. Maximum monthly payment is $400. In-home services such as chore services, personal care, home delivered meals, and Lifeline can be funded.

Adult Protective Services

Referrals are investigated by this department. Referrals are received on behalf of persons 18 years of age or older who may be victims of physical, emotional or financial abuse as well as neglect and self-neglect. Cases involving financial abuse or criminal activity may be referred to Oneida County law enforcement agencies.

Adult/Elderly At Risk

As the lead reporting agency for Adult/Elder At Risk in Oneida County we investigate allegations of physical, emotional, financial exploitation, sexual abuse, neglect and self-neglect. We work cooperatively with other service and law enforcement agencies when needed to bring cases to satisfactory conclusion. Persons reporting suspected abuse/neglect are kept confidential by law.


Adult Welfare Concern

In Oneida County we investigate allegations of physical, emotional, financial exploitation, sexual abuse, neglect and self-neglect.  We work cooperatively with other service and law enforcement agencies when needed to bring cases to satisfactory conclusion.  In an attempt to intervene and provide services in a timely manner the department will provide ongoing case management services to these individuals 

Guardianship/Protective Placement

Services are provided to those persons deemed incompetent by a licensed physician or psychologist. This is a process whereby a guardian of the person and/or estate is appointed by the court to handle their affairs. A protective placement is required to admit an incompetent individual to a facility larger than 15 beds. This must be reviewed by the court on an annual basis.

In the fall of 2020, Oneida County Department of Social Services and Corporation Counsel provided a training on Guardianship and Protective Placements for community partners. This training was recorded.

For more information:

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How to make a referral to the agency or request information

Oneida County Department of Social Services
1 South Oneida Avenue
PO Box 400
Rhinelander, WI 54501

Phone: (715) 362-5695 or (888) 662-5695.
Email: oneidadss@dss.co.oneida.wi.us