Children & Families

Child Protective Services

The CPS Unit receives and investigates reports of child abuse and neglect.

At investigation, the CPS purpose is to:

  • Assess the safety of the children in the home.
  • Identify the present or absence of conditions in the home and behaviors, perceptions and attitudes of family members related to the risk of maltreatment.
  • Assess whether the family needs services in order to change conditions related to the risk of maltreatment.
  • Introduce the agency as a provider of help.
  • Respond to the immediate needs of the family.
  • If warranted, take action to control circumstances jeopardizing child safety.

For more information, please contact the department at (715) 362-5695 or (888) 662-5695 or click on the following:

Uncontrollable Teen/Runaway

The primary goal of services is to prevent or reduce uncontrollable and/or runaway behavior. In addition to redirecting the juvenile’s behavior, attention and intervention efforts are given to strengthen parental control and functioning.

Services may include:

  • Supervision by Social Work staff
  • Parenting Education
  • In-home family services
  • Coordinated Services Team (CST)

For more information:

Juvenile Court Intake Services

Juvenile court intake workers provide services to the court, juveniles, and families in which the juvenile has committed an act that is against the law. Our agency receives referrals from law enforcement and confers with the District Attorney’s Office regarding the disposition of the case. An Intake Inquiry is conducted for each case and a decision is made how to proceed.

The following options are available:

  • Counsel and release
  • Deferred Prosecution Agreement
  • Referral to the District Attorney recommending juvenile court intervention

Juvenile Intake Services – Juvenile intake services are provided 24 hours per day, 7 days per week for the purpose of screening children and juveniles taken into custody by law enforcement. They also assist law enforcement in investigating cases of child abuse/neglect.

For more information:


How to make a referral to the agency or request information

Oneida County Department of Social Services
1 South Oneida Avenue
PO Box 400
Rhinelander, WI 54501
Phone: (715) 362-5695 or (888) 662-5695